It is recommended that you click Yes in response to all prompts. As you run CleanWipe, you are prompted several times. When you are asked if you want to run CleanWipe now, click Yes to run CleanWi pe immediately click no to run CleanWipe later. If you click Start without selecting a location, the files are extracted to the Windows\Temp folder. When you are prompted, browse to a location where you want the files to be co pied and then click Start to extract the files. Open the CleanWipe folder and double-click the CleanWipe.exe file. Copy the CleanWipe folder to the target computer. Running CleanWipe = To run CleanWipe on 32-bit operating systems: -1. How to restore network connectivity if cleanwipe tool removes the network card d rivers y-if-cleanwipe-tool-removes-network-card-drivers Before Running Cleanwipe = ***It is strongly recommended that you DO NOT Run Cleanwipe over non-console RDP This has been known to cause problems with NIC drivers. If this occurs, restart the computer and run CleanWipe again to solve th e problem. In rare situations, running CleanWipe may cause a computer to crash with a blue screen. Error 0x800401F0." These Event Viewer log entries are harmless and can be ignored. Running CleanWipe may result in MsiInstaller items being logged in the Windows E vent Viewer Application log with the following descriptive text: "Failed to connect to server. You should use CleanWipe as a last resort after all other means to prepare or clean a computer for Symantec Endpoint Protection inst allation have failed. The password for this self-extracting executab le is "symantec" (no quotes, all lower case). It is a self-extracting executable that unzips its batch files, utility programs, and data files to the Windows\Temp folder by default. About CleanWipe = CleanWipe is a tool that you can use to prepare or clean any supported Windows c omputer before you install Symantec Endpoint Protection.
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